I realised that after my first self-hosted WordPress website, that they require ongoing maintenance and specialist care. I was looking for a service provider who provided first-class customer care at a reasonable price.
When I first approached Gavin at Thrive WP, I was impressed at the speed at which he would reply and provide helpful advice in relation to the issue I had.
I also feel that with WordPress updates often requiring careful consideration before updating to the latest version, the care and attention that Gavin provides means that I feel that my website is in good hands. Whenever an issue has arisen with the website, the issue has been quickly resolved, through identifying the issue or using the latest backup stored.
This is why I enjoy working with Gavin.